Shipping Policy (Effective January 2, 2025)

Introduction

At Kaliproview, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions of our shipping process, including delivery options, costs, and shipping times. By placing an order with us, you agree to the terms of this Shipping Policy. The policy is effective as of January 2, 2025, and applies to all orders made on our website, kaliproview.net.

Shipping Methods and Options

  1. Available Shipping Methods:

    • Kaliproview offers multiple shipping methods to suit your needs, including standard, expedited, and express shipping options. These shipping methods are offered based on the destination and your selected delivery timeframe.
    • The available options will be presented during checkout, and you can choose the shipping method that best suits your preferences.

  2. Domestic Shipping:

    • For U.S. customers, we offer nationwide shipping to all 50 states. The shipping fees and delivery times will vary depending on the shipping method selected and the delivery address.

  3. International Shipping:

    • Kaliproview also offers international shipping to select countries. Shipping charges for international orders are calculated at checkout based on the delivery location, and customs duties or taxes may apply depending on the destination country.

Shipping Charges and Fees

  1. Shipping Costs:

    • Shipping costs are calculated based on the weight, dimensions, and delivery location of your order. You can view the exact shipping fee for your order during the checkout process before finalizing your purchase.

  2. Free Shipping:

    • From time to time, we offer free shipping promotions on certain orders. Eligibility for free shipping is typically based on the total value of the order and may be subject to terms and conditions.

  3. Handling Fees:

    • All shipping charges include handling fees, which cover packaging and processing costs. Handling fees are included in the total shipping cost and will be disclosed during checkout.

Processing and Delivery Times

  1. Order Processing:

    • Once we receive your order, it will be processed within 2-5 business days. This processing time includes order verification, product packaging, and shipment preparation. Orders are only processed on business days (Monday through Friday, excluding holidays).

  2. Delivery Timeframes:

    • Estimated delivery times will vary depending on the shipping method selected. For domestic shipments, standard delivery usually takes between 5-7 business days. Expedited and express options will deliver in 1-3 business days.
    • International shipping may take longer due to customs clearance and international transit times.

  3. Tracking Your Shipment:

    • Once your order has been shipped, we will send you a confirmation email with tracking details. You can use the tracking number to monitor the progress of your delivery on the courier’s website.

Shipping Restrictions

  1. Restricted Shipping Locations:

    • Kaliproview may not be able to ship to certain remote or restricted locations. If this applies to your order, we will notify you, and you may be offered an alternative shipping solution or a full refund.

  2. P.O. Box Deliveries:

    • Some shipping carriers do not accept deliveries to P.O. Boxes. If you choose a shipping method that cannot be delivered to a P.O. Box, we will contact you for an alternative address.

Damaged or Lost Shipments

  1. Damaged Packages:

    • If your package is damaged during shipping, please contact us immediately. We will work with the carrier to file a claim and offer a resolution, which may include a refund, replacement, or other solutions.

  2. Lost Shipments:

    • In the unlikely event that your shipment is lost in transit, we will investigate with the carrier. If the item is confirmed lost, we will provide a resolution, which may include a refund or replacement.

Returns and Exchanges

  1. Return Shipping Costs:
    • If you wish to return an item, you are responsible for the return shipping costs, unless the return is due to an error on our part. Please refer to our Return and Refund Policy for more information on how to return items.

Customer Support

If you have any questions or need assistance with shipping, please contact our customer support team: